Category Archives: Lean Leadership

Why some employees leave in their first few months

PRONEL, the personnel agency and Training Leadership Consulting (TLC) provided some insights yesterday into why employees leave in their first few months. Imagine, as a business owner, you just heard the bad news — that new superstar employee you hired … Continue reading

Posted in Business Improvement, Lean Leadership, Standardisation | Tagged , , , , , | Leave a comment

Lean thinking helps businesses to thrive

As featured in The Mercury 28 March 2018 by Peta Lee The Lean philosophy can help maintain the organisational resilience needed to thrive in an uncertain world, says Tanya Hulse, managing director of business improvement consulting firm Training Leadership Consulting … Continue reading

Posted in Business Improvement, Customer Experience, Leadership, Lean Leadership | Tagged , , , , , , , | Leave a comment

Lean thinking in our Healthcare industry

PCB LEAN FORUM 7 November 2017: Learning from Healthcare Success Stories. Lean principles can successfully be applied in the Healthcare environment to improve both hospital management and the patient experience. A culture of problem solving needs to be embedded into our … Continue reading

Posted in Business Improvement, Change Management, Continuous Improvement, Lean Leadership, Standardisation | Tagged , , , , , , , , , | Leave a comment

Toyota Kata in the Classroom – PCB Lean Forum

A simple exercise to teach scientific thinking developed by best-selling author Mike Rother Kata in the classroom (KiC) is a 50 minute hands on exercise with three minute rounds that involve assembling a small puzzle. The team follow the improvement … Continue reading

Posted in Business Improvement, Continuous Improvement, Lean Leadership | Tagged , , , , , | Leave a comment

Education is one of the most critical industries in this new age

In today’s world we face unprecedented change. Information is now doubling in hours, customers are mobile, informed and demanding of the best service. Industries like Travel, Banking, and Energy to name a few have all been transformed in this new … Continue reading

Posted in Business Improvement, Change Management, Continuous Improvement, Lean Leadership | Tagged , , , , | Leave a comment

How to maximise your impact and minimise your B-BBEE spend with Lean and Kaizen internships

In a tight market place it’s all about improving your competitive advantage. Learn how to apply Lean principles in order to establish your competitive advantage, by producing faster and cheaper than your competitors. Understand the impact of the new B-BBEE codes and … Continue reading

Posted in Business Improvement, Lean Leadership, Standardisation, Uncategorized | Tagged , , , | Leave a comment

Develop a Purpose-Led Culture

By Rick McCarthy – MD Training Leadership Consulting Do you know your company’s purpose? Many executives think that a company’s purpose is simply to maximise shareholder value.  Would it surprise you to know that a growing number of executives have … Continue reading

Posted in Continuous Improvement, Lean Leadership | Tagged , , , , , | Leave a comment

Last chance to book for the Lean forum

LEAN FORUM – 5 May 2015 Topic: The 8 Wastes Waste is any step or resource allocation that delivers zero value for your customer. An easy way to remember the 8 types of waste is using the acronym TIM WOODS. In … Continue reading

Posted in Continuous Improvement, Events, Lean Leadership | Tagged , , , , , | Leave a comment

My personal experience of TLC’s Change Management course

By the time you have finished reading this short article over 60 aeroplanes from around the world will take off, 12 000 packages will be delivered by UPS, 100 000 tweets will be made and over 100 new website domains will be … Continue reading

Posted in Business Improvement, Change Management, Leadership, Lean Leadership | Tagged , , , , , , , | Leave a comment

5S – A Japanese Culture

The hall of the PCB (Pietermaritzburg Chamber of Business) was filled to the brim on Tuesday evening (17/02/15) as people squeezed in to watch keynote speaker Rick McCarthy, MD of Training Leadership Consulting, share his discoveries from a Learning Expedition … Continue reading

Posted in Continuous Improvement, Lean Leadership, Standardisation | Tagged , , , , | Leave a comment