Tag Archives: problem solving

Education is one of the most critical industries in this new age

In today’s world we face unprecedented change. Information is now doubling in hours, customers are mobile, informed and demanding of the best service. Industries like Travel, Banking, and Energy to name a few have all been transformed in this new … Continue reading

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Meet Grant Davis – One of TLC’s Top Consultants

Ever wanted to know more about the passionate, hard-working team of TLC consultants who help to arm clients with all of the tools and guidance needed for process management? In this interview series, our consultants will be sharing their experiences, … Continue reading

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Do you really know how to apply Lean in your work environment?

By Sarah Giles According to my job description, I am responsible for Sales and Marketing for Training Leadership Consulting (TLC). So what am I doing attending a Lean Training Course? Well, the obvious point is that it is important that … Continue reading

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Go See, Ask Why, Show Respect

Author: Rick McCarthy ‘Go see, ask why, show respect’.  This is the advice of Toyota’s Chairman Cho. What he is referring to is the art of the Gemba walk. In a world-class company and specifically one that subscribes to the … Continue reading

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Process Standardisation: What actually happens by Grant Davis

The creator of the Toyota Production System (TPS), Taiichi Ohno, said: “Without stability there can be no improvement.” Most companies will admit that process standardisation is important yet it always gets pushed lower on their prioritised objectives. I will not … Continue reading

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The Kaizen Philosophy and how it can impact your Company’s efficiency

What is Kaizen? The Japanese definition of Kaizen is simply continuous improvement.  The goal of Kaizen is to identify and eliminate activities in processes that add waste but do not add value. It is a problem solving approach and will … Continue reading

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