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Monthly Archives: October 2013
Change Management and the secrets to everlasting change
Good is the enemy of Great. It is really difficult to be great when things are good and there is no need for change. People rarely stop doing something until there is a negative consequence. Companies rarely take business improvements … Continue reading
What is a Value Stream Map?
A Value Stream Map (VSM) isĀ a visual representation of the value, information and material flow steps of a specific product or service within an organization. VSM sessions teach participants to see the organization through the customer’s eyes. A VSM … Continue reading