Category Archives: Customer Experience

Lean thinking helps businesses to thrive

As featured in The Mercury 28 March 2018 by Peta Lee The Lean philosophy can help maintain the organisational resilience needed to thrive in an uncertain world, says Tanya Hulse, managing director of business improvement consulting firm Training Leadership Consulting … Continue reading

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Support your B-BBEE strategy with our Internship

  Training Leadership Consulting (TLC) in partnership with Delight Consulting invites you to join our Customer Experience Management (CEM) Internship programme starting on the 20th July 2017 in Durban.  Facilitated by our CEM expert, Michelle Hill from Delight Consulting, this Internship includes … Continue reading

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